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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Jenny Clark (Jen)

Jenny Clark (Jen)

September 25, 2026

5  out of  5
rating by Jenny Clark (Jen)
"Yazzy was absolutely wonderful to work with. Best insurance experience I've ever had! Thanks everyone at Heidi Washburn - State Farm!!"
We responded:
"Thank you, Jen! I'm so happy to hear that Yazzy made your experience with us the best one yet. We appreciate your kind words and are glad to have you as part of our office family. Let us know if we can help with anything else!"
Profile photo of Nick Proietti (Proman56)

Nick Proietti (Proman56)

September 24, 2026

5  out of  5
rating by Nick Proietti (Proman56)
"Yazzy was a huge help switching my car insurance over to Wyoming and getting me set up with life insurance. She was very informative, helpful, and made the whole process easy."
We responded:
"Thank you, Nick! I'm happy to hear that Yazzy made the transition to Wyoming car insurance and setting up life insurance smooth and informative for you. We strive to make things as easy as possible for our customers. Welcome to WY and let us know if we can help with anything else!"
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Lauren Darling

September 24, 2026

5  out of  5
rating by Lauren Darling
"Awesome office to work with!!! So friendly and they get things done right away!!"
We responded:
"Lauren, thank you for taking the time to leave us a review! I'm happy to hear that you find our office friendly and efficient. We strive to make every experience a positive one. Let us know if we can help with anything else!"
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Keith and Lisa Koenig

September 18, 2026

5  out of  5
rating by Keith and Lisa Koenig
"Yazzy was very helpful and dod a thorough review of all of our policies!"
We responded:
"Thank you, Keith and Lisa! I'm glad to hear that Yazzy was able to assist you with a thorough review of your policies. We appreciate your feedback and are always here to help with any of your insurance needs. Let us know if we can help with anything else!"
Profile photo of Greg Peters

Greg Peters

September 17, 2026

5  out of  5
rating by Greg Peters
"Yazzy and Brenda are both amazing! They are so helpful! We know that they will help us with anything we need."
We responded:
"Greg, thank you for taking the time to leave us a review! I'm happy to hear that Yazzy and Brenda have been so helpful to you. We strive to provide the best support possible, and it's great to know you feel confident in our team. We're always here if you need anything else!"
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Jeff Davis

September 16, 2026

5  out of  5
rating by Jeff Davis
"Yasmine was great and very helpful"
We responded:
"Thank you, Jeff! I'm glad to hear that Yazmyne was able to assist you so well. We appreciate your feedback and are here if you need anything else!"
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Kim Mihm

September 16, 2026

5  out of  5
rating by Kim Mihm
"Yazzy and Brenda were super helpful, friendly and professional! I highly recommend them!"
We responded:
"Kim, thank you for taking the time to leave us a review! I'm happy to hear that Yazzy and Brenda were able to provide you with such helpful and professional service. Your recommendation means a lot to us. Feel free to reach out if you need anything else!"
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Brian Kopsa

September 14, 2026

5  out of  5
rating by Brian Kopsa
"We have found Heidi Washburn’s office provides exceptional service for both our auto, home, and health policies. We would be glad to recommend them to our friends and family."
We responded:
"Thank you, Brian! I'm so happy to hear that you find our service exceptional for your auto, home, and health policies. Your willingness to recommend us to friends and family means a lot. We truly value your business!"
Profile photo of Matt Beck

Matt Beck

September 11, 2026

4  out of  5
rating by Matt Beck
"Customer service has always been outstanding and the only reason I gave 4 stars is because of the cost. Yazzy actually helped cut some costs for me so showing she cares is great…she deserves a raise 🤠"
We responded:
"Thank you for your feedback, Matt. I'm glad to hear that Yazzy was able to help you with your costs and provide great service. We love having her on our team and always aim to offer the best support possible. If there's anything else we can do for you, please let us know!"
Profile photo of Santana H

Santana H

September 10, 2026

5  out of  5
rating by Santana H
"Got a really good rate for my life insurance also Yazzy was super nice and helpful! greatly appreciated."
We responded:
"Santana, thank you for taking the time to leave us a review! I'm glad you found a great rate and had a positive experience with our office. We're always here if you need anything else!"
Profile photo of Christa “Mrs.h” H

Christa “Mrs.h” H

September 8, 2026

5  out of  5
rating by Christa “Mrs.h” H
"Fantastic office!"
We responded:
"Thank you, Christa! I'm happy to hear you think our office is fantastic. We strive to make every visit a positive experience. Let us know if we can help with anything else!"
Profile photo of Kassara

Kassara

September 4, 2026

5  out of  5
rating by Kassara
"State Farm is fantastic! Couldn’t ask for a better insurance company!"
We responded:
"Kassara, thank you for the 5 stars! I'm happy to hear you're enjoying your experience with us. We're here for you anytime you need assistance. Thanks for choosing us!"
Profile photo of Rose

Rose

September 4, 2026

5  out of  5
rating by Rose
"I had a great experience working with Yazzy! She was very personable, professional, and knowledgeable. She was very patient in getting my questions answered and making sure I understood all of my options. I would highly recommend this State Farm office and definitely recommend Yazzy!"
We responded:
"Thank you, Rose! I'm happy to hear about your positive experience with Yazzy. It's great to know she was able to assist you with patience and professionalism. We appreciate your recommendation and are glad to have you as part of our office family. Let us know if we can help with anything else!"
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glenn alber

September 3, 2026

5  out of  5
rating by glenn alber
"Brenda and everyone else there is outstanding! What a great office. I’m a customer for life."
We responded:
"Glenn, thank you so much for taking the time to leave us a review! I'm happy to hear that Brenda and the rest of our team have made such a positive impact. We're grateful to have you as a lifelong customer. Let us know if we can help with anything else!"
Profile photo of Bob Lockman

Bob Lockman

September 2, 2026

5  out of  5
rating by Bob Lockman
"Yazzy was very good to work with, she explained everything very well and answered all my questions"
We responded:
"Thank you, Bob! I'm glad to hear that Yazzy was able to explain everything clearly and answer all your questions. We appreciate your feedback and are here if you need anything else!"
Profile photo of Karen Cozort

Karen Cozort

August 30, 2026

5  out of  5
rating by Karen Cozort
"Yazzy and Brenda were wonderful to work with while we changed over our auto policies. They were the best rates we found in town."
We responded:
"Thank you, Karen! I'm happy to hear that Yazzy and Brenda made your transition to our auto policies smooth and that you found our rates competitive. We're here to help with any other insurance needs you might have. Thanks for choosing us!"
Profile photo of phil reigenborn

phil reigenborn

August 25, 2026

5  out of  5
rating by phil reigenborn
"Awesome!! Knowledgeable friendly helpful"
We responded:
"Phil, thank you for taking the time to leave us a review! I'm happy to hear that you found our team knowledgeable and friendly. We're here to help with any of your insurance needs. Thanks for choosing us!"
Profile photo of Traveling Man

Traveling Man

August 25, 2026

5  out of  5
rating by Traveling Man
"Such a wonderful team of staff! You guys have made my life and days so much simpler knowing you are behind me. Thank you for everything you have done for me and thank you for being amazing!"
We responded:
"Thank you, Traveling Man! I'm happy to hear that our team has made things easier for you. We strive to provide the best support possible, and it's great to know we're making a difference. We're always here if you need anything else!"
Profile photo of lacandris

lacandris

August 25, 2026

5  out of  5
rating by lacandris
"Yazmyn was so sweet and polite. i was worried about the process of a life insurance policy, but she’s broke everything down and made it so simple! 10/10!"
We responded:
"Thank you, lacandris! I'm happy to hear that Yazmyne was able to make the life insurance process simple and stress-free for you. We appreciate your kind words and are glad you had a positive experience. Feel free to reach out if you need anything else!"
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F A

August 21, 2026

5  out of  5
rating by F A
"Great life insurance options for good price. No medical questions and immediate activation"
We responded:
"Thank you for taking the time to leave us a review! I'm happy to hear that you're satisfied with our life insurance options and the ease of activation. We strive to make the process as straightforward as possible. Feel free to reach out if you need anything else!"
Profile photo of James Brandon

James Brandon

August 12, 2026

5  out of  5
rating by James Brandon
"Awesome experience, very professional and friendly service. I recommend State Farm Agent, Heidi Washburn and Yazmyne Franklin to any one needing renters and auto insurance. Thanks James B."
We responded:
"Thank you, James! I'm happy to hear you had such a positive experience with our team. We always strive to provide professional and friendly service. Your recommendation means a lot to us. Feel free to reach out if you need anything else!"
Profile photo of Scott Mason

Scott Mason

August 10, 2026

5  out of  5
rating by Scott Mason
"It pays to shop for insurance. I was with an insurance company for 7 years and my monthly payments kept going up on my home and auto. My wife and I haven't had a traffic ticket in over 10 years. After shopping around we found state farm and they were really professional to work with and their team members were easy to talk to and friendly. Their rates for the coverage my wife and I received were more along the lines of acceptable. If I've learned anything from this experience, it would be that there are insurance companies out there that actually will take care of you and state farm ,I believe is one of them .....
I would like to say thank you to Yaz and the lady at the desk downstairs. I forget her name they were both awesome to work with!"
We responded:
"Thank you, Scott, for sharing your experience! I'm glad to hear that you and your wife found our team professional and friendly, and that our rates met your expectations. Yaz and our front desk team will be thrilled to know they made a positive impact. We're here to help if you need anything else!"
Profile photo of Jennqaqua Cook

Jennqaqua Cook

August 7, 2026

5  out of  5
rating by Jennqaqua Cook
"Such a great company to work with. Very knowledgeable and helpful. Takes the time to inform you on the best rates and want to help get you the best offer possible."
We responded:
"Thank you, Jennqaqua Cook! I'm happy to hear that you found our team knowledgeable and helpful. We always aim to provide the best rates and offers for our customers. We're always here if you need anything else!"
Profile photo of David M

David M

June 13, 2026

5  out of  5
rating by David M
"Best rate, and best coverage offered against wind/hail"
We responded:
"David, thank you for taking the time to leave us a review! I'm happy to hear that you're satisfied with the coverage and rates we provided for wind and hail protection. Let us know if we can help with anything else!"
Profile photo of Jerome Goodwin

Jerome Goodwin

March 17, 2026

5  out of  5
rating by Jerome Goodwin
"Heidi was great help after a long day of searching for an insurance company and getting nowhere.I am very pleased with state farm."
We responded:
"Thank you so much for your kind words, Jerome! We’re delighted to hear that Heidi was able to assist you after a long day of searching. At State Farm, we strive to provide excellent service and support, and it’s wonderful to know you’re pleased with your experience. Please don’t hesitate to reach out if you need anything else in the future!"