State Farm® Insurance Agent Heidi Washburn
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
phil reigenborn
August 25, 2026
"Awesome!! Knowledgeable friendly helpful"
"Phil, thank you for taking the time to leave us a review! I'm happy to hear that you found our team knowledgeable and friendly. We're here to help with any of your insurance needs. Thanks for choosing us!"
Traveling Man
August 25, 2026
"Such a wonderful team of staff! You guys have made my life and days so much simpler knowing you are behind me. Thank you for everything you have done for me and thank you for being amazing!"
"Thank you, Traveling Man! I'm happy to hear that our team has made things easier for you. We strive to provide the best support possible, and it's great to know we're making a difference. We're always here if you need anything else!"
lacandris
August 25, 2026
"Yazmyn was so sweet and polite. i was worried about the process of a life insurance policy, but she’s broke everything down and made it so simple! 10/10!"
"Thank you, lacandris! I'm happy to hear that Yazmyne was able to make the life insurance process simple and stress-free for you. We appreciate your kind words and are glad you had a positive experience. Feel free to reach out if you need anything else!"
F A
August 21, 2026
"Great life insurance options for good price. No medical questions and immediate activation"
"Thank you for taking the time to leave us a review! I'm happy to hear that you're satisfied with our life insurance options and the ease of activation. We strive to make the process as straightforward as possible. Feel free to reach out if you need anything else!"
James Brandon
August 12, 2026
"Awesome experience, very professional and friendly service. I recommend State Farm Agent, Heidi Washburn and Yazmyne Franklin to any one needing renters and auto insurance. Thanks James B."
"Thank you, James! I'm happy to hear you had such a positive experience with our team. We always strive to provide professional and friendly service. Your recommendation means a lot to us. Feel free to reach out if you need anything else!"
Scott Mason
August 10, 2026
"It pays to shop for insurance. I was with an insurance company for 7 years and my monthly payments kept going up on my home and auto. My wife and I haven't had a traffic ticket in over 10 years. After shopping around we found state farm and they were really professional to work with and their team members were easy to talk to and friendly. Their rates for the coverage my wife and I received were more along the lines of acceptable. If I've learned anything from this experience, it would be that there are insurance companies out there that actually will take care of you and state farm ,I believe is one of them .....
I would like to say thank you to Yaz and the lady at the desk downstairs. I forget her name they were both awesome to work with!"
"Thank you, Scott, for sharing your experience! I'm glad to hear that you and your wife found our team professional and friendly, and that our rates met your expectations. Yaz and our front desk team will be thrilled to know they made a positive impact. We're here to help if you need anything else!"
Jennqaqua Cook
August 7, 2026
"Such a great company to work with. Very knowledgeable and helpful. Takes the time to inform you on the best rates and want to help get you the best offer possible."
"Thank you, Jennqaqua Cook! I'm happy to hear that you found our team knowledgeable and helpful. We always aim to provide the best rates and offers for our customers. We're always here if you need anything else!"
David M
June 13, 2026
"Best rate, and best coverage offered against wind/hail"
"David, thank you for taking the time to leave us a review! I'm happy to hear that you're satisfied with the coverage and rates we provided for wind and hail protection. Let us know if we can help with anything else!"
Jerome Goodwin
March 17, 2026
"Heidi was great help after a long day of searching for an insurance company and getting nowhere.I am very pleased with state farm."
"Thank you so much for your kind words, Jerome! We’re delighted to hear that Heidi was able to assist you after a long day of searching. At State Farm, we strive to provide excellent service and support, and it’s wonderful to know you’re pleased with your experience. Please don’t hesitate to reach out if you need anything else in the future!"
Sybil Tuttle
March 13, 2026
"I loved working with Julia and Yazzy. Both of these ladies were very helpful, they were quick and efficient. I dread calling insurance companies because its always a hassle and a long drawn out phone call. These girls got things done quick, answered all my questions and were beyond friendly. Thank you both you are amazing."
"Sybil, it's fantastic to hear about your positive experience with Julia and Yazzy! We know dealing with insurance can sometimes be a chore, so we're thrilled they made things quick and easy for you. I'll make sure to pass along your compliments to them; they'll be thrilled to hear it. Thanks for being part of our State Farm family!"
Brayden Lamarr
February 27, 2026
"These people are amazing, Yazmyne was extremely helpfully with getting me insured, she even stayed late to make sure my insurance was set in a good price. 10/10 would recommend!"
"Hi Brayden, it's fantastic to hear about your positive experience with Yazmyne! Going the extra mile to ensure you're well taken care of is something we strive for, so it's wonderful to know she hit the mark. We truly appreciate your recommendation and are thrilled to have you as part of our State Farm family."
Jawnie Niemitalo-Sanders
February 9, 2026
"100% recommend! Knowledgeable, affordable, helpful, all of it!"
"We're thrilled to hear about your positive experience, Jawnie! It's great to know that you found our team knowledgeable and helpful. Thanks for being a part of our State Farm family!"
Patricia Green
December 30, 2025
"Brenda at the Heidi Washburn State Farm office, you are absolutely awesome!
We stopped in to add a new vehicle to our policy today and met Brenda for the first time. She handled the change to our policy quickly, made sure we were happy with our coverage, and left us feeling like we had been friends for a long time.
State Farm has been such a blessing to us, both the local and national offices. They handled our recent auto claim quickly and took the burden of processing and paying our claim and made sure we were taken care of even though the accident was the other driver’s fault. San Antonio contacted us to ask about the accident before I could even exit the car at the time of the accident. Talk about service!
State Farm and Heidi Washburn are the best!"
"What a delightful message to receive, Patricia! It's fantastic to hear that Brenda made your visit memorable and left you with a feeling of friendship. We all strive to offer that sense of care and support. Feedback like yours really shows us that we're hitting the mark. Thanks for choosing us to be part of your life's journey. We're grateful for your trust and always here to help, no matter what you need."
George Pro
December 9, 2025
"Good experience! These Yasmin was very helpful!"
"It's great to hear you had a good experience with us, George! We're thrilled to know Yazmyne was able to help you out. She is a gem and we're lucky to have her on our team. We appreciate your trust in us for your insurance needs!"
G C
December 2, 2025
"We had an excellent experience with Yazmyne today. We went in looking for some quotes for life insurance and ended up changing our vehicle and home insurance (she was able to get us more coverage for a cheaper price) and we will be getting our life insurance with her once we decide which policy we want to go with. She was able to answer our questions and even gave us a lot of good advice and insights on insurance. She was patient and caring and took her time with us to show us many different options. I absolutely recommend Yazmyne!"
"It's fantastic, GC, to hear about your positive experience with Yazmyne! We're thrilled that she could assist you with your insurance needs and provide valuable insights and options. She is a gem and we're lucky to have her on our team. We are grateful for your trust in us for your insurance needs!"
Rita Schoneberg
October 31, 2025
"I love working with State Farm! They are always helpful, friendly and very understanding! I HIGHLY recommend them. A special shout out to Brenda, you are truly an amazing person who i feel enjoys her job. Thank you"
"Thank you so much for taking the time to leave us a 5-star review, Rita! Our team is committed to providing excellent service, and it's always rewarding to know that our efforts are appreciated. Thanks for trusting us with your insurance needs."
Justine Essex
October 30, 2025
"We were notified that our previous homeowner's insurance would be leaving the state. After seeing how many wonderful reviews this State Farm had, I inquired to receive more information on their rates. I was immediately connected with Yaz and she was INCREDIBLE. She walked us through our policy options for both home and auto. She was informative, patient, and prompt with all our questions. Happy to know that Yaz is in our corner for all our insurance needs here on out!"
"I'm thrilled, Justine, to hear about your positive experience with Yaz! It's wonderful to know that she was able to help you; she is a gem and we're lucky to have her on our team. We're delighted to have you as part of the State Farm family here in Cheyenne and look forward to being there for all of your insurance needs."
Scott Campbell
September 18, 2025
"Yasmine was very professional, knowledgeable and made the process seamless and effortless!
Highly recommend!"
"It's fantastic to hear that Yazmyne delivered such a seamless and professional experience for you, Scott! We're thrilled that she was able to make the process effortless and that you would highly recommend us. Thanks for trusting us with your insurance needs!"
LOIS BLASER
August 25, 2025
"Yazzy Franklin was awesome! She was very helpful and thorough. She took her time and answered every question we asked. The prices were very reasonable compared to what we were currently paying. She seemed to really care about us and our needs and not just another customer. Would definitely recommend this State Farm office. Thank you Yazzy!"
"Thank you so much, Lois! I'm glad to hear Yazzy took such great care of you. She truly cares about helping people, and we're lucky to have her on our team. We really appreciate your recommendation and trust in us for your insurance needs."
Judy Straley
August 22, 2025
"Had a terrible policy with Progressive so I reached out to Heidi Washburn's State Farms office.
They were able to get better coverage at a lesser amount.
They were polite, helpful and prompt."
"Thank you for sharing your experience, Judy! We're so glad our team was able to help you find better coverage at a lower cost. We truly appreciate your kind words about our service. Thanks for choosing us for your insurance needs."
Sherri Stockdale
July 24, 2025
"We are new to the area and Yazzy went the extra mile to get our house insured. I highly recommend using this office. They have been a great help and very easy to do business with."
"Thank you, Sherri! Welcome to the area. Yazzy will be thrilled to hear your kind words. We're always here to help and are so glad we could make your transition a little smoother. Thanks for choosing us for your insurance needs."
Chuck Gabriel
July 7, 2025
"Very friendly and easy to work with!"
"Thank you, Chuck! We're glad you had a great experience and found our team easy to work with. Thanks for choosing us for your insurance needs."
Samantha Flinn
June 28, 2025
"Yazzy was very knowledgeable, kind, and helpful. This was the first time I had switched insurance in over 10 years and she was very helpful in understanding all the parts and pieces to get me the lowest quote while maintaining my needs. I really appreciate all of the help and understanding through this process! Thanks so much!!"
"Thank you so much for the kind review, Samantha! We're thrilled to hear that Yazzy made your first insurance switch in over a decade such a smooth and positive experience! Thanks for choosing us for your insurance needs!"
Shannon Miller
June 12, 2025
"Had a great experience setting up auto policies after being with Allstate for 30 years! They gave me better rates and way better customer service. Prioritized my quote and my questions. The office personnel were also transparent with me regarding filing a hail damage claim that happened shortly after signing a policy with them. Super helpful!"
"Thank you, Shannon! We're honored you made the switch after 30 years and thrilled we could provide better rates and even better service. Welcome to the State Farm family!"
B AI
June 3, 2025
"Yazmyne went beyond the call of duty so to speak with my home / auto insurance bundling. Had the best prices and coverages overall and promptly answered and assisted with all questions, etc.
Highly recommended!
/BK Butler"
"Thank you so much for your thoughtful review! We're thrilled to hear that Yazmyne was able to go above and beyond to help with your home and auto bundling. Providing great coverage at the best value - and being there to support you along the way - is exactly what we strive for. Thanks for choosing us for your insurance needs!"